Effective Date: 9th Oct 2020
Thank you for choosing TravelMenu ("we," "us," or "our"). At TravelMenu, we are committed to
protecting your privacy and ensuring that your personal information is handled responsibly. This
Privacy Policy outlines how we collect, use, disclose, and protect your personal information
when you visit our website, use our services, or interact with us in any way. By using our
services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect various types of information from you, including:
Personal Information: This includes your name, address, email address, phone number,
passport details, payment information, and other identifying information when you book a trip or
create an account with us.
Travel Information: Information about your travel plans, such as flight details, hotel reservations,
and tour bookings.
Geolocation Data: We may collect your location information when you use our mobile app or
website to provide you with location-based services.
Device Information: Information about the device you use to access our website or mobile app,
including device type, operating system, browser, and IP address.
Usage Data: Information about how you use our website or mobile app, including the pages you
visit, the features you use, and your interactions with our content.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect
information about your browsing behavior and preferences. You can manage your cookie
preferences through your browser settings.
2. How We Use Your Information
We use your personal information for various purposes, including:
Booking and Reservation: To process and confirm your travel bookings, hotel reservations, and
other travel-related services.
Customer Support: To provide customer support and assist you with any inquiries or issues you
may have.
Communication: To send you booking confirmations, travel updates, promotional offers, and
newsletters.
Improvement of Services: To analyze user behavior and preferences, identify trends, and
improve our website, mobile app, and services.
Marketing: To personalize and target our marketing efforts, including online advertising, based
on your preferences and interests.
Legal Obligations: To comply with legal obligations, such as reporting requirements and tax
regulations.
3. Information Sharing
We may share your personal information with third parties under the following circumstances:
Service Providers: We may share your information with third-party service providers who assist
us in providing our services, such as airlines, hotels, tour operators, and payment processors.
Legal Compliance: We may disclose your information to comply with legal requirements,
respond to subpoenas, or protect our rights and interests.
Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our
assets, your personal information may be transferred to the acquiring entity.
4. Your Choices
Opt-Out: You can opt-out of receiving marketing communications from us at any time by
following the unsubscribe instructions provided in our emails or by contacting us directly.
Access and Correction: You have the right to access and correct your personal information. You
can do so by logging into your account or contacting our customer support.
5. Security
We take reasonable measures to protect your personal information from unauthorized access,
disclosure, alteration, or destruction. However, please be aware that no method of transmission
over the internet or electronic storage is 100% secure, and we cannot guarantee absolute
security.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect
personal information from children. If you believe that we have collected personal information
from a child, please contact us, and we will take appropriate steps to delete the information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for
other operational, legal, or regulatory reasons. We will notify you of any material changes by
posting the revised Privacy Policy on our website or through other means.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal
information, please contact us at:
TravelMenu
B-38, Old DLF Colony, Sector -14
Hello@travelmenu.in
8506084778
